When you think of IT, you don’t often think of your phone system.
But you should.
If your business’ phone system is dated or if it’s causing more problems than it solves for you, it may be time to consider VoIP technology — also known as Voice over IP. As your managed IT services provider, we can set you up with a new, modern phone system that actually saves you time and makes your life easier.
Here’s a look at a few of the ways that VoIP can benefit your business each day…
Auto-Attendant: Your Personal Answering Service
With VoIP, we can create an automated answering service that screens callers and directs them to the appropriate destination with ease. If the person they’re trying to reach isn’t immediately available, the caller will be placed in a queue, listening to serene hold music during their brief wait before their call is taken.
VoIP also features detailed call reporting that logs key information about your incoming phone calls, so that you always have a record of who is reaching out to you and when.
The Office Phone That Goes with You
These days, more and more people don’t even have a landline in their homes, so shouldn’t your business phone system be flexible, too? VoIP makes it possible for you to answer your office phone from wherever you are, using your cellphone, computer or tablet.
You can even make calls from your cell phone that appear as though they are being made from your traditional office number. You won’t always be in your office or at your desk, but with VoIP, you can create a consistent, familiar phone experience for your customers, clients and colleagues.
Get Your Messages On Your Terms
No matter how hard you try, you just won’t be able to answer every call. So the caller is going to leave a voicemail. With a dated phone system, you have to listen to the voicemail, try to take in everything that is said while jotting down notes and contact information so you can respond to the call. That’s the old way. VoIP makes everything easier.
Now, when someone leaves a message, your new phone system will automatically transcribe the message for you and send it to you via text or email. You’ll have a clear record of the call in the format that is most convenient for you to assess and address.
This is only the beginning of what you can do with VoIP technology. So if you’re ready to take your phone system to the next level — or if you just have a question — reach out today for a free consultation and price quote.