BEWARE – Shipping Emails

Did you order online?  Are you expecting an email on the status of the order or shipping information?  Who isn't?? The hackers know this and during the Holiday Season, will be sending out high volume of emails made to look like emails from UPS, Fed-ex, US Mail Service, Amazon, etc.  These emails will try to have you 1) click on a link to check the status of your order or shipping details, or 2) run an attachment in the email. The email link may "look" valid but the underlying link may send...
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Fraudulent Links in Emails

With the Holiday Season on us, there will be a higher volume of malware emails who's sole purpose will be to have you run an attachment or click on a link.  The link may look proper, but you need to understand how they work and the method to check where you are truly being redirected to.  The link is what is called "Hyperlink".  It is a special link that allows you to display a text with an underlying web address.  The link is normally a blue color to identify it is a link to click on to reach t...
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New Method to Lure you to Malware Site

There are now emails that pose as providing technical information for your computer system.  The most recent deals with "how to increase physical memory dell inspiron 1018".  The contents of the email only provides a link to view the full document in web version.  The link will take you to: https://www.google.com/url?q=http%3A%2F%2Fya85b.iqgoodwitiq.com%2F%3Fa%3D400139%26c%3Dbrain&sa=D&sntz=1&usg=AFQjCNH71WBg5tF8JdQ0NqrSt0m9WfLpkQ This is jump off from Google to the iqgoodwitig...
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Email Trojan

Here is another example of an email validated to be a Trojan.  Once the button is clicked, you are taken to a website in Nigeria where a virus will be loaded on your computer.  Always assume emails like these are bad.  Never click on these buttons.  1.  If it looks to good to be true, most likely it is very bad.  2.  Look at who is giving you money.  AT&T.  If you don't have an AT&T account, that is another indicator this email is a Trojan in disguise.
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Malware Email

A recent rash of emails trying to get you to click on a link have been seen.  These emails entice you to receive coupons, rebate cash, etc.  The links do not take you to the vendors site but some other location on the Internet.  Below are 2 examples of recent emails.  Review of these emails could not be validated.  Neither Kohl's or CVS had any reference to these on their website.  Emails like these are used frequently by hackers to try and lure you to their website where they can load malware o...
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William R Gross – President Rausch Funeral Homes

Idea Solutions has been our primary computer support vendor for the past eight years. Over that span of time they have supplied the hardware, software, networking and technical support that link our three locations in Calvert County. Like most small businesses, we are completely dependent on our digital systems to keep our business connected and up and running. Idea Solutions has proven to be a reliable partner regarding all of our digital needs
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E-ZPass Phishing Email

Watch out for this new type of phishing email.  This is another attempt to have you click on the link.  It is an email from support@su-usa.com and the subject line reads: Indebtedness for driving on toll road The content of the email looks like this: If you click on the link "here", your web browser will be taken to a web site that will try and load malware on your computer.  If you have an E-ZPass account and you think you may have a violation, log into that account as you normally...
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Avoid tech support phone scams

It's been happening for a while now, but there seems to be a recent surge in the amount of phone calls people are receiving. Don't become a victim, know what to look for, and how to protect yourself. Firstly Microsoft will NOT call you about malware/viruses on your computer. If you receive a phone call from someone saying they are with Microsoft, and that they detected that there is something malicious in nature running on your computer, you can be certain that it is a scam. It would be best ...
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Brooke Kaine – President, Kaine Homes

As one of Idea Solutions first clients many years ago, we’ve been fortunate to be the recipients of their thorough and timely service and advice. We experience very few down events and when those occur they are very short-lived. Frank and his staff have smoothly transitioned us to more robust system upgrades as our business has grown and we continue to strongly rely on their technological insights and recommendations.
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Joe Murphy – Partner – GI Associates of Maryland

Idea Solutions have far exceeded our expectations. They are always available to us whenever we have a problem and can solve most issues remotely in a matter of minutes. In the past year, we moved both our main office as well as our endoscopy center and Idea Solutions made the move go without a hitch. They personally took charge of our servers to make sure the relocation went without difficulty. We can recommend them without reservation and would not consider anyone else for our IT needs.
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